Art Files
We require a vector file for logos / images to be imprinted in the chocolate, and any other file for the packaging.

Add your Design to the Product
We offer two ways to customize this product:

1. Add your own design
   Simply download our template, customize it and upload the final design. You will receive a mock-up to review within 48 hours created by our experienced designers.
   
   
2. Utilize our designer
   We provide 1 hour of free art time or up to three revisions, whichever comes first. Additional art time is $99 / hr.

    

Proofs
A digital proof is sent for customized orders above $500 and requires customer approval before starting production. Final proofs are available upon request for orders below $500.

This product has only the option for one type of proof: 

1. A digital PDF mock-up delivered by email (usually within 1-2 business days). 

Printing Method
Engraving- We make everything in-house including all packaging. The chocolate is poured into molds that are made in-house.

Additional decorating methods and locations may be available. Chat with us for custom inquiries.

We offer three types of product samples:

1. A digital pdf mock-up, customized with your logo and artwork
   Free of charge, sent by email. This option allows you to quickly preview the design with your logo and artwork, and share with others for approval.
   
   To get this sample, customize your product, and scroll down and click on Request a digital sample.
   
   
2. The actual product, fully customized with your logo and artwork
   A one-time set-up fee ($50 to $80, depending on the product) will be credited to your bulk order. A custom sample will be shipped to you to ensure the product is satisfactory.
   
   To get a custom sample, customize your product, then scroll down and click on Request a customized sample.
   
   
3. The actual product, customized with a random company’s logo and artwork.
   Receive a generic sample to ensure the product is satisfactory. (Combine this option with the digital PDF mock-up for a cost effective option).
   
   To get a generic sample, there's no need to customize. Simply click Request a sample.
   
   

 Sample requests may be refused at our discretion.

Yes, for clients using a Virtual Swag Closet.

Greeting messages are not a standard option on this item but are possible when sending from your Virtual Swag Closet. We handle the storage, kitting, and shipping, so gifts go out perfectly packaged — on demand.

Control and manage it all online. Request a demo to learn more!

1. 1. Design Approval
   In order to ensure the design fits your expectation, a virtual mock-up/ final digital proof will be emailed within 48 hours for your approval. Prompt approval will ensure the fastest turnaround time for your order. Once approved, your order will move into the next stage of Production.
   
   
2. 2. Production
   Most items are ready to ship within 5-7 business days after design approval. Rush production may be available upon request.
   
   
3. 3. Shipping
   Shipping time is calculated after production time, from the point when your order is ready to ship.

• Orders received before 1 P.M. EST, Monday-Friday usually can ship same-day or at a requested future date.
• Orders received after 1 P.M. EST will usually be shipped on the following business day or at a requested future date.

International shipping

Multiple Address Shipping

Pre-scheduled Delivery

On-demand Gifting Program

Use Your Own Shipping Account

Hot Weather Shipping

Signature for Alcoholic Products